SEI12 1235u Can't wake from sleep with either front / rear USB ports

AVV2

GOOD AFTERNOON . YOU CAN GET A WINDOWS ACTIVATION KEY

Support-03

AVV2 replied at 2024-03-12 22:05
GOOD AFTERNOON . YOU CAN GET A WINDOWS ACTIVATION KEY

Hi there ,

Please check your private message.

archertron

Support-03 replied at 2024-01-03 10:22
①Please go to device manager---separately right click the keyboard and mouse--properties--power m ...

Solved!

It is a USB power bug! I changed the keyboard and always I can wake up Windows 11.

Support-03

archertron replied at 2024-03-26 18:54
Solved!

It is a USB power bug! I changed the keyboard and always I can wake up Windows 11.

Glad to hear that

jastranlove

Finally, i see problem about the screen is not able to wake up when mouse or keyboard is activated by moving/entering.

I removed USB hub, the USB keyboard to the back USB port of the Beelink EQ, the USB Wireless Mouse at front. The screen PC is up and display well instead of black screen on the Windows 11.

I would like to share this with all about this solution, i have confused and not happy about this problem when must manually turn on and turn off the power button.

Support-03

Hi there,

Thanks for your sharing.
I think the problem is the USB hub.
You can also try to remove the save energy mode from the device manager.
Please uncheck the save energy in the device manager---universal serial bus controller--USB hub---properties--power management---uncheck "Allow the computer to turn off the device to save power"