12
返回列表 发新帖
楼主: drayman20

Are the new patch of GTR7 PRO freevof reboot issues ?

[复制链接]

0

Threads

609

Posts

2836

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2836
发表于 2023-12-18 16:38:07 | 显示全部楼层
nquinn replied at 2023-12-18 10:34
Is there a way to identify if your model is affected? I don't game much right now, mostly using it a ...

Hello there,

Don't worry, if your machine  have restart problem that can not be solved, we can apply for repair goods or replacement for you during the warranty period.

Have a nice day!
回复 支持 反对

使用道具 举报

1

Threads

5

Posts

37

Credits

Newbie

Rank: 1

Credits
37
发表于 2023-12-19 13:29:00 | 显示全部楼层
My GTR7 have restart problem. But I'm not in China. How to fix it?
回复 支持 反对

使用道具 举报

0

Threads

609

Posts

2836

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2836
发表于 2023-12-19 15:34:11 | 显示全部楼层
ngocbach replied at 2023-12-19 13:29
My GTR7 have restart problem. But I'm not in China. How to fix it?

Hello there,

You can contact this email address: support-pc@bee-link.com
We'll have someone to take care of your machine problems.

Have a nice day!
回复 支持 反对

使用道具 举报

1

Threads

5

Posts

37

Credits

Newbie

Rank: 1

Credits
37
发表于 2023-12-19 15:57:35 | 显示全部楼层
If I buy a device on Taobao, can't I work directly with the company for warranty?
Contact via email and reply I have to work with the sales shop. I think it's unreasonable because I bought a product that still has a warranty period.
回复 支持 反对

使用道具 举报

0

Threads

609

Posts

2836

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2836
发表于 2023-12-19 16:05:46 | 显示全部楼层
ngocbach replied at 2023-12-19 15:57
If I buy a device on Taobao, can't I work directly with the company for warranty?
Contact via email  ...

Hello there,

If you are in Taobao to make a purchase, it is recommended that you can directly contact Taobao store customers for after-sales repair or replacement services.

Have a nice day!
回复 支持 反对

使用道具 举报

0

Threads

4

Posts

42

Credits

Newbie

Rank: 1

Credits
42
发表于 2024-01-18 23:11:22 | 显示全部楼层
Support-03 replied at 2023-08-31 23:28
Hello there,

For the new patch of GTR7 , no reboot issue at the moment.

Hello

I'm still having reboot issues on my GTR7 on Windows and specially on Linux. Can you help me?
回复 支持 反对

使用道具 举报

6

Threads

2449

Posts

7653

Credits

Super Moderator

Rank: 8Rank: 8

Credits
7653
发表于 2024-01-19 10:57:51 | 显示全部楼层
cubeck replied at 2024-01-18 23:11
Hello

I'm still having reboot issues on my GTR7 on Windows and specially on Linux. Can you help m ...

Hello there,
Please send us a picture of the purchase record and a picture of the SN on the bottom of the PC.
Please go to the BIOS and send us a picture of the Main page, we need to check if you need to update the BIOS .
回复 支持 反对

使用道具 举报

0

Threads

4

Posts

42

Credits

Newbie

Rank: 1

Credits
42
发表于 2024-01-19 20:38:51 | 显示全部楼层
Edited by cubeck at 2024-01-19 20:46
Support-03 replied at 2024-01-19 10:57
Hello there,
Please send us a picture of the purchase record and a picture of the SN on the botto ...

Hello!


I've attachaded all the pictures you requested. I bought it on Aliexpress. Thank you for helping me!

Purchase

Purchase

SN

SN

Bios

Bios
回复 支持 反对

使用道具 举报

6

Threads

2449

Posts

7653

Credits

Super Moderator

Rank: 8Rank: 8

Credits
7653
发表于 2024-01-22 09:50:50 | 显示全部楼层

Hello there, please check your private message
回复 支持 反对

使用道具 举报

12
返回列表 发新帖
您需要登录后才可以回帖 登录 | Sign up

本版积分规则

快速回复 返回顶部 返回列表