nquinn replied at 2023-12-18 10:34
Is there a way to identify if your model is affected? I don't game much right now, mostly using it a ...
Hello there,
Don't worry, if your machine have restart problem that can not be solved, we can apply for repair goods or replacement for you during the warranty period.
If I buy a device on Taobao, can't I work directly with the company for warranty?
Contact via email and reply I have to work with the sales shop. I think it's unreasonable because I bought a product that still has a warranty period.
If you are in Taobao to make a purchase, it is recommended that you can directly contact Taobao store customers for after-sales repair or replacement services.
I'm still having reboot issues on my GTR7 on Windows and specially on Linux. Can you help m ...
Hello there,
Please send us a picture of the purchase record and a picture of the SN on the bottom of the PC.
Please go to the BIOS and send us a picture of the Main page, we need to check if you need to update the BIOS .