View: 920|Reply: 1

USB Issues on SER3, AMD Ryzen 7 3750H(up to 4GHz)

[Copy link]

1

Threads

1

Posts

15

Credits

Newbie

Rank: 1

Credits
15
Post time 2023-08-01 21:36:12 | Show all posts |Read mode
I have a wired mouse and it keeps cutting out. It is a Microsoft mouse. When i move it to another port it works fine. The plug when plugged in does not being moved the port drop connection so mouse stops working. I unplug and replug sometimes it comes back and sometimes it does. I have turned off the unit and waited 5 minutes and turn it on and it may or my not work. It is not a solid problem but it is very annoying and i need all my usb ports. What can I do. It still under warranty for another 2 months.

Reply

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2023-08-03 10:04:50 | Show all posts
Hello there
You can try to update the USB driver: https://mega.nz/file/vjpElY4A#j4 ... 5hFCjlcSIsGQd6NDUfE

Find the USB driver in the device manager, then update it and upload the driver file.

Any more problem, you can contact our email: support-pc@bee-link.com
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list