New SER5 PRO No HDMI output only VGA

apd

testing reply function


Why does this reply work but not the 3 others I just tried?



Ok I have replied with updates twice in the past 24hrs and they are not being posted to this thread....it keeps saying my replies "need moderator approval"

I will try for a third time:

Update:

I can get the SER5 to display in the correct 1360x786 resolution if I UNPLUG the monitor, the Plug it back in, turn it on, wait for "HDMI 1" to appear on screen, and then power up the SER5.

If let the computer go to sleep, it will come back as 640x480, with no option to change resolution
Same will happen if I turn off the monitor and then turn it back on (SER5 powered on the whole time)
Same will happen if switch the monitor to "HDMI 2" and then back to "HDMI 1"

So basically I have to disable sleep mode and leave the monitor on all day, or else Unplug and reboot every time I walk away from my desk. This is silly.
This monitor and same HDMI port works fine with windows 10 and my old computer.

I have searched online and tried all the windows 11 display fixes
I have uninstalled/reinstalled/updated  the display driver
Windows wont let me rollback driver
I have installed AMD adrenalin to see if it gives me any more control of the graphics
None of these have worked

Any suggestions?

apd

Ok I have replied with updates twice in the past 24hrs and they are not being posted to this thread....it keeps saying my replies "need moderator approval"

I will try for a third time:

Update:

I can get the SER5 to display in the correct 1360x786 resolution if I UNPLUG the monitor, the Plug it back in, turn it on, wait for "HDMI 1" to appear on screen, and then power up the SER5.

If let the computer go to sleep, it will come back as 640x480, with no option to change resolution
Same will happen if I turn off the monitor and then turn it back on (SER5 powered on the whole time)
Same will happen if switch the monitor to "HDMI 2" and then back to "HDMI 1"

So basically I have to disable sleep mode and leave the monitor on all day, or else Unplug and reboot every time I walk away from my desk. This is silly.
This monitor and same HDMI port works fine with windows 10 and my old computer.

I have searched online and tried all the windows 11 display fixes
I have uninstalled/reinstalled/updated  the display driver
Windows wont let me rollback driver
I have installed AMD adrenalin to see if it gives me any more control of the graphics
None of these have worked

Any suggestions?

apd

Ok I have replied with updates twice in the past 24hrs and they are not being posted to this thread....it keeps saying my replies "need moderator approval"
I will try for a third time:
Update:
I can get the SER5 to display in the correct 1360x786 resolution if I UNPLUG the monitor, the Plug it back in, turn it on, wait for "HDMI 1" to appear on screen, and then power up the SER5.
If let the computer go to sleep, it will come back as 640x480, with no option to change resolution
Same will happen if I turn off the monitor and then turn it back on (SER5 powered on the whole time)
Same will happen if switch the monitor to "HDMI 2" and then back to "HDMI 1"
So basically I have to disable sleep mode and leave the monitor on all day, or else Unplug and reboot every time I walk away from my desk. This is silly.
This monitor and same HDMI port works fine with windows 10 and my old computer.
I have searched online and tried all the windows 11 display fixes
I have uninstalled/reinstalled/updated  the display driver
Windows wont let me rollback driver
I have installed AMD adrenalin to see if it gives me any more control of the graphics
None of these have worked
Any suggestions?

apd

fxnoob replied at 2023-07-09 19:07
This is a very weird error, I never seen it before. Try to reset bios on the pc, also if it has 2 HD ...

Ok I have replied with updates twice in the past 24hrs and they are not being posted to this thread....it keeps saying my replies "need moderator approval"

I will try for a third time:

Update:

I can get the SER5 to display in the correct 1360x786 resolution if I UNPLUG the monitor, the Plug it back in, turn it on, wait for "HDMI 1" to appear on screen, and then power up the SER5.

If let the computer go to sleep, it will come back as 640x480, with no option to change resolution
Same will happen if I turn off the monitor and then turn it back on (SER5 powered on the whole time)
Same will happen if switch the monitor to "HDMI 2" and then back to "HDMI 1"

So basically I have to disable sleep mode and leave the monitor on all day, or else Unplug and reboot every time I walk away from my desk. This is silly.
This monitor and same HDMI port works fine with windows 10 and my old computer.

I have searched online and tried all the windows 11 display fixes
I have uninstalled/reinstalled/updated  the display driver
Windows wont let me rollback driver
I have installed AMD adrenalin to see if it gives me any more control of the graphics
None of these have worked

Any suggestions?

apd

Ok I have replied with updates twice in the past 24hrs and they are not being posted to this thread....it keeps saying my replies "need moderator approval"

I will try for a third time:

Update:
I can get the SER5 to display in the correct 1360x786 resolution if I UNPLUG the monitor, the Plug it back in, turn it on, wait for "HDMI 1" to appear on screen, and then power up the SER5.

I will try splitting my reply into multiple posts to avoid the "moderation" requirement

apd

If let the computer go to sleep, it will come back as 640x480, with no option to change resolution
Same will happen if I turn off the monitor and then turn it back on (SER5 powered on the whole time)
Same will happen if switch the monitor to "HDMI 2" and then back to "HDMI 1"

So basically I have to disable sleep mode and leave the monitor on all day, or else Unplug and reboot every time I walk away from my desk. This is silly.
This monitor and same HDMI port works fine with windows 10 and my old computer.

apd

If let the computer go to sleep, it will come back as 640x480, with no option to change resolution
Same will happen if I turn off the monitor and then turn it back on (SER5 powered on the whole time)
Same will happen if switch the monitor to "HDMI 2" and then back to "HDMI 1"

apd

If let the computer gOk I have replied with updates twice in the past 24hrs and they are not being posted to this thread....it keeps saying my replies "need moderator approval"

I will try for a third time:

Update:

I can get the SER5 to display in the correct 1360x786 resolution if I UNPLUG the monitor, the Plug it back in, turn it on, wait for "HDMI 1" to appear on screen, and then power up the SER5.

If let the computer go to sleep, it will come back as 640x480, with no option to change resolution
or if I turn off the monitor and then turn it back on (SER5 powered on the whole time)
or if I switch the monitor to "HDMI 2" and then back to "HDMI 1"

apd

Same will happen if I turn off the monitor and then turn it back on (SER5 powered on the whole time)
Same will happen if switch the monitor to "HDMI 2" and then back to "HDMI 1"

apd

changes to 640x480 if I turn off the monitor and then turn it back on (SER5 powered on the whole time)