① Please send us a picture of SN on the bottom of the PC.
② Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the main page.
1. Please tell us your problems again.
2. Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the main page.
3. Please send us the photo of SN on the bottom of your pc and the purchase record.
It is more convenience for us to help you solve your issue through email.
Looking forward to your information.
Have a nice day!