Could you please send us these two pictures? (The method of entering the BIOS is to press delete all the time at the boot interface)
1. BIOS save&exit page
2. SATA And RST Configuration in BIOS chipest (path: Chipset→PCH-IO Configuration→SATA And RST Configuration)
Looking forward to your reply.
could you try to reset the BIOS: There is a small hole for CLR CMOS on the front of the machine, please insert a pin for 15 seconds after unplugging the power and HDMI cable
did not work. can you send the bios link to download and upgrade the bios? the serial number is in the picture sent with the question. thanks for your help.