Beelink SER 5 5560u freezing at boot?

Laggy · Post time 2023-05-18 05:17:17

Hello,

I have an SER 5 5560u mini PC, bought 6 months ago from Amazon.
The machine is randomly freezing or hanging at start up, either at Beelink logo, or on a black screen. Only on occasion is the issue fixed by unplugging power supply, resetting the CMOS button for 10 seconds, and reconnecting. However the problem will repeat itself.
The problem seem to have began after installing Ubuntu.

Is there any way to fix problem? Thx.

Support-03 · Post time 2023-05-18 15:02:20

Hello there,

Which version of Ubuntu are you using ?

fxnoob · Post time 2023-05-18 16:40:09

Try to disable secure boot entirely, also as a safe measure, disable TPM too. Linux doesn't require them.

Laggy · Post time 2023-05-20 09:57:54

Support-03 replied at 2023-05-18 15:02
Hello there,

Which version of Ubuntu are you using ?

22.04.2 LTS

Laggy · Post time 2023-05-20 10:21:06

Edited by Laggy at 2023-05-23 02:21

fxnoob replied at 2023-05-18 16:40
Try to disable secure boot entirely, also as a safe measure, disable TPM too. Linux doesn't require ...

Ok, thx for help.
I disabled secure boot in BIOS. Will see if that works.
RE: TPM, only option was disabling Security Device Support, so I disabled that instead.

Update: Did not fix problem.

Still freezes at boot.

Laggy · Post time 2023-05-28 11:02:03

bump ?