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SER5 5800 back USB ports not working

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Post time 2023-04-25 23:17:45 | Show all posts |Read mode
Hi: I have only had the replacement SER5 5800 for a few weeks, and both the USB ports in the back of the pc suddenly stopped working. I plugged in (mouse and keyboard) to the front USB ports and they do work. Could this be a simple setting issue? Thanks.
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Post time 2023-04-26 10:33:54 | Show all posts
Hello Sam,

Sorry for the trouble.
Please unplug all the USB devices and the power supply , press the CMOS pinhole with a pin for about 10 seconds . 10 minutes  later, please plug it back, and  then check if the back ports work.
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 Author| Post time 2023-04-28 03:36:35 | Show all posts
Yes, they work now. Thank you.
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