U59 Pro Freezing Frequently

tuiguang11@azw-

RPSouto replied at 2024-03-12 03:29
Update:

Like the author of the thread the solution was use two diodes and remove the controller cab ...

Thank you for sharing. If you need help, please contact our email: support-pc@bee-link.com

Viktorkrycek

I have the same problem as the author of this post. After a few minutes using the PC, it doesn't send signal to the screen but it doesn't shut down, it just freezes. It cannot be turned off with the power button, you need to remove the power cord.

U59 Pro PC Data:
SN: B51052BH40191
Model: U59PRO-E-8512SD0W64PRO-B
BIOS: JTKT001 x64, build date 05/05/2022

SN

BIOS

tuiguang11@azw-

Viktorkrycek replied at 2024-04-30 14:43
I have the same problem as the author of this post. After a few minutes using the PC, it doesn't sen ...

Please try to update the latest bios. The files and tutorials have been sent to your pm.

JCoelho

Viktorkrycek replied at 2024-04-30 14:43
I have the same problem as the author of this post. After a few minutes using the PC, it doesn't sen ...

I have the same problem as you.

JCoelho

How can I find these infos if the PC freezes in few seconds?

JCoelho

How can I find these infos if the PC freezes in few seconds?

JCoelho

I need help!

JCoelho

My bios info os:

JCoelho

Bios vendor american megatrends. Core version 5.19  compliancy uefi 2.7; pi 1.6. Bios version jtkt001 x64. Build date and time 05/05/2022 15:03:35

tuiguang11@azw-

JCoelho replied at 2024-09-16 19:56
Bios vendor american megatrends. Core version 5.19  compliancy uefi 2.7; pi 1.6. Bios version jtkt00 ...

Can you contact us via email? Let us help you better. We will reply to you as soon as possible: support-pc@bee-link.com