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Hi All
For anyone that is interested I finally receive a. RAR containing the latest BIOS, i.e., EC update to 1.15, plus some instructions. It took a little time to get this due to some strangeness related to receiving the email with the download link & instruction attached. But eventually got there thanks to Eden on Support.
Followed the instructions to create the bootable USB and the rebooted, selected the USB and tried to follow the instructions...but could not. It looks like that they may have been old as the flashing of the firmware started automatically. Am not complaining but it is a bit worrying when one is expecting one thing and something else completely different happens.
Anyway...the process finally completed successfully given that the unit closed down. So pressed the power button and thereafter for what seemed an age NOTHING happened...and I mean nothing at all...monitor flashed no connection & I just waited. After what seemed an age the monitor flashed that it had a connection and I pressed 'Del' to get into the BIOS to check what the position was. Thankfully EC was now showing 1.15 so exited and Windows loaded normally.
Not many option changes under 1.15; main one being the TDP can now be changed between 35 Watts & 45 Watts, etc.
Anyway, I hope the above is of assistance. Moral of the story is persist with your request to Support...they will eventually get to you...as they did me. And very helpful they were too.
Regards, Baldrick
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