GK350 No Media Present can't boot

GED · 发表于 2023-03-13 08:33:44

GK350 - computer froze - window pop up error on Kernel failure ( sorry didn't cop down the code)

Power off - Power on - No Media Present

Utility screen popped up - Set to default - save and exit

No media Present.

Is this box done? I don't have time to fix stuff. Can I just send it back?

Support-03 · 发表于 2023-03-13 17:31:50

Hello,
Pls contact our email.

GED · 发表于 2023-03-14 02:01:03

I sent an email to Support-PC@bee-link.com 16 hours ago, nothing heard yet.

Zacky · 发表于 2023-04-03 06:37:16

I'm having the exact same problem. Any response from them?

Support-03 · 发表于 2023-04-23 16:13:47

Hello there,

Please try to reinstall the system. If it doesn't work, the problem would probably be the SSD.
You can contact us for an SSD replacement under warranty.

GK350 No Media Present can't boot

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