ser6 pro 7735HS won't sync 4K after sleep

thekorn · Post time 2023-03-12 18:49:29

Hello,

brand new 7735HS. Comes up fine on a first boot, running 4K @ 120hz (119.9something). However every time it falls asleep (power management), once you wake it up it will fail to turn on the display (no signal). Only works on a cold boot. Any ideas?

Thanks.

fxnoob · Post time 2023-03-12 19:21:20

Install latest chipset drivers from AMD, also latest GPU driver. Me personally I set up my monitor to never sleep. I use button to turn off monitor and my machine has everything related to power saving disabled.

Support-03 · Post time 2023-03-13 17:45:04

Hello,
Which system do you use?
Win 10 or win 11?
Can you wake up your machine from Rear interface？

thekorn · Post time 2023-03-14 16:35:58

machine has failed entirely at this point, rma issued.

thekorn · Post time 2023-03-14 16:36:33

how would i have woken it up from the rear? there's no buttons there!