U59 with 5095 boot error

KCrouse95630

Last July I purchased a U59 Mini PC (N5095) 8GB DDR4+256GB M2 SATA SSD through Amazon. I've had it running continously ever since as the dedicated computer for a data service. It ran fine until today


For some reason it quit working today. During the bootup cycle it flashed a message indicating "No Media Presence" and then opened a screen captioned "Apt io Setup - AMI" ... then opened a screen has several options (Main, Advanced, Chipset, Security, Boot, Save & Exit). I tried a few things but could not get it to reboot as usual.

Any suggestions?

Thanks in advance.

PeterH

If you open the bios, do you see your ssd?  To me it seems that there is something wrong with the ssd or the windows on the ssd

Support-03

Hello ,
Pls contact our email.

KCrouse95630

Support-03 replied at 2023-02-27 18:53
Hello ,
Pls contact our email.

Thank you. E-mail sent on 17 March @ approx 11:20 a.m. (PDT)