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The SER5 5560U states that it supports WiFi 6E. I just installed one of these computers and it does NOT support 6E. It barely supports WiFi 6. The computer connects to the 2.4G band by default. I have a TP-Link AXE5400 which connects to my cell phone using the 6G band. The 5560U sees the combined 2.4/5G bands, but only connects to the 2.4G band. I separated the 2.4/5 bands in the router and disabled the 2.4 radio, then I got the 5560U to connect one time to the 5G band. Then I disabled the 5G radio, only leaving the 6G band enabled. The 5560U could not see the 6G band. I looked at the Intel AX200 WiFi adapter properties and set the perfered band to 5G. There was no option for the 6G band to be perfered.
Searching online, I see many complaints about Win 11 computers not connecting to 5G band. I tried some of the suggestions, but none worked. As a minimum, I want to connect to the 5G band. What is the magic procedure to make this happen consistently?
BTW: I could not find any search capability in this forum, so I had to start this new thread. There must be an existing WiFi thread as this appears to be a widespread issue.
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