Beelink Mini S won't restart

bigluc · Post time 2022-11-13 02:15:39

Edited by bigluc at 2022-11-13 02:19

Good afternoon. I have a problem. The Beelink Mini S does not restart. If the Beelink Mini S is sent to reboot, it first turns off, then turns on, but the image does not show on monitor and the OS does not boot, but the fan runs at maximum performance.

It only helps to turn off the power completely

BIOS Version JTKT001 dated 04/13/2022

Support-03 · Post time 2022-11-14 16:48:57

Hello,
Could you send us a picture of SN at the bottom of the machine and your purchase record?
Pls try to reinstall the system,I will send you the file after that.

bigluc · Post time 2022-11-14 18:56:57

Hello,

Picture in attachment

bigluc · Post time 2022-11-16 18:48:49

Hello,
how long does it take to send a file?

MitaGI · Post time 2023-02-17 01:13:04

Hello. I have the same problem with my Mini S pc. Can you help me?

beenuser · Post time 2023-03-13 00:15:43

also i have the same issue. wont start again until clear cmos. need new issue solved bios file.

acidquest · Post time 2023-05-24 02:57:15

I have the same problem. The computer does not start when rebooting. It is necessary to turn off the power, wait a few minutes. After that, I connect the power and the computer turns on normally.

Smartprice · Post time 2023-05-24 15:37:16

Edited by Smartprice at 2023-05-24 15:39

bigluc replied at 2022-11-14 18:56
Hello,

Most probably it is defect, we have some cases like that.

Good luck to you to talk to the Seller "Beelink Official store" on AliExpress which is not really Beelink Official store and doesn't provide any local support in Russia. Now you will pay for the delivery to China for tests and pray that they will consider this as a warranty case.
Never understand why do people buy expensive products without local warranty trying to save and later pay much more because of a problems.