Gtr5 5900hx freezes... windows 11

davidri · 发表于 2023-01-20 01:44:37

Any news?

davidri · 发表于 2023-02-13 17:26:23

It works very bad. Windows freezes more and more often.
Is there any solution?
I really will not recommend this brand. What a bad technical support, which leaves users without a solution and with a defective product.

TedUlus · 发表于 2023-02-14 15:43:27

i am having the same issue, i wrote an email to support but no news in some time, i will star a new thread, maybe some beelink official will see it

davidri · 发表于 2023-03-02 15:21:41

Hello,
I've installed the new Bios and it's almost worse than before. The freezes are constant.

In support they don't give a solution... what a disaster of a product. It is not at all recommended.

davidri · 发表于 2023-03-15 16:13:39

Hello,
Well, it seems there is no solution. I will not buy any more products from them and I will recommend against buying them.

Bad technical support, bad response time. And they offer no solution. The last one is that they have sent me an email saying that the product is not under warranty and that I should send it to China, which is not very feasible (And I am also paying the shipping costs). And who have no product to replace.

5 months ago I started the thread with the problem and I also contacted support. The product was under warranty... and they have extended it until it is no longer.

What a waste of time and money. How I regret buying this computer. I thought it was a good product and it turned out to be crap.

Thanks for nothing, @Support-03

Ka3BuiL · 发表于 2024-07-10 20:08:43

davidri replied at 2023-03-15 16:13
Hello,
Well, it seems there is no solution. I will not buy any more products from them and I will re ...

I'm facing all the mentioned problems & more. After many emails, they offered to send them my unit & I pay for"maintenance", my unit is new & I started testing it a few days ago.
I'll never buy from them again.

tuiguang13 · 发表于 2024-07-11 16:10:51

Ka3BuiL replied at 2024-07-10 20:08
I'm facing all the mentioned problems & more. After many emails, they offered to send them my unit ...

Hello there,
Sorry for the trouble.
Could you please send us a picture of SN code at the bottom of machine and send us a picture about bios version on the bios main page?
This is the tutorial: https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ
Then we can send you the bios accordingly.