GTR 3550H New Bios?

Arcan · 发表于 2022-08-21 04:11:37

I would like to know if there is a new version of the bios for our mini pcs. The latest one is MPC31V008_3550H from August last year, and I would like to know if there is any new bios update. All the best.

Support-03 · 发表于 2022-08-22 19:33:52

Hello there,

Please contact support-pc@bee-link.com to update your BIOS.

Arcan · 发表于 2022-08-23 16:46:02

Support-03 replied at 2022-08-22 19:33
Hello there,

Please contact to update your BIOS.

Delivery has failed to these recipients or groups:

support-pc@bee-link.com
The mail client submitted this message with bare line feeds, which cannot be sent via SMTP protocol DATA command and receiving system does not support BDAT.

That's the error I get when I send you an email. Can you answer me here?, thanks.

Support-03 · 发表于 2022-08-24 15:06:04

Arcan replied at 2022-08-23 16:46
Delivery has failed to these recipients or groups:

support-pc@bee-link.com<support-pc@bee-link.com> this is our support email.
If I share the BIOS file here, other people might try it , if they flash the wrong BIOS, their PC will become a brick. Please try to send it again.

Arcan · 发表于 2022-08-26 06:45:12

Support-03 replied at 2022-08-24 15:06
this is our support email.
If I share the BIOS file here, other people might try it , if they fl ...

I understand, but I have only asked if there is a newer version than the one I put in my first message.

Support-03 · 发表于 2022-08-26 20:03:51

Arcan replied at 2022-08-26 06:45
I understand, but I have only asked if there is a newer version than the one I put in my first mes ...

Yes, we have MPC31V009.
If you want to update it please contact our support.

Arcan · 发表于 2022-08-27 01:35:30

Support-03 replied at 2022-08-26 20:03
Yes, we have MPC31V009.
If you want to update it please contact our support.

Thanks, I've already sent you an email asking for the new bios and what's new. I hope you don't take too long to answer me, thank you.

Support-03 · 发表于 2022-08-30 09:08:29

Arcan replied at 2022-08-27 01:35
Thanks, I've already sent you an email asking for the new bios and what's new. I hope you don't ta ...

Ok, we will send you the BIOS based on your SN.

Arcan · 发表于 2022-08-30 15:19:33

Support-03 replied at 2022-08-30 09:08
Ok, we will send you the BIOS based on your SN.

What SN? You already know the model of the computer, you don't need the SN at all (it wasn't needed for the other bios updates, you don't need it for this update either). With the computer model (GTR 3550H). I have my computer wedged into a desk and I'm not going to take it apart to give you a serial number. I have already sent you the purchase invoice, which is what you also asked for. I think it's more than enough for you to pass me the BIOS update.

Support-03 · 发表于 2022-09-02 09:16:39

Arcan replied at 2022-08-30 15:19
What SN? You already know the model of the computer, you don't need the SN at all (it wasn't neede ...

Hello there,

1. You do not need to take apart the PC. The SN is on the bottom of the PC.
2. The BIOS is unique for the SN. For the same item model, there are different Serial numbers. If we give you the wrong BIOS, your PC will probably become a brick. That's why we do not share the BIOS file here. Hope for your kind understanding.