U55 no start

nicotine988 · Post time 2020-12-14 16:59:31

Hello, my U55 does not start anymore. I tried another charger another screen another HDMI cable but nothing.
The start button lights up for 2 seconds and then goes out. The material is under warranty and is only 8 months old.
Do you have a solution?
Thank you
cordially

beelink · Post time 2020-12-14 18:08:21

Hello, I'm sorry to see this message. Have you ever tried to unplug the CMOS battery to discharge it when the power is off?

nicotine988 · Post time 2020-12-14 20:55:38

yes I also tried this manipulation. But it doesn't work either

nicotine988 · Post time 2020-12-14 21:34:40

I tried again by unplugging the cmos battery for several minutes. without success.The battery is stuck on the motherboard is this normal?cordially

nicotine988 · Post time 2020-12-14 21:39:38

cmos stuck on the motherboard

beelink · Post time 2020-12-15 15:14:43

nicotine988 replied at 2020-12-14 21:39
cmos stuck on the motherboard

Hello, if you have tried to unplug the CMOS battery and it still does not work, please contact your seller for replacement, or contact our after-sales personnel for repair.