new box no wifi

jldz · 发表于 2020-09-11 09:26:49

I just bought 3 gt--king box 2 the wifi work find but the third only work via patch cord rj45 i keep trying to turn it on did factory reset nothing bring back the wifi i have a serial sb9x

beelink · 发表于 2020-09-11 13:48:23

Sorry for affecting your use

If your SN code is SB9X, you can download the following firmware to see if it can solve your problem

Firmware: https://beelink-my.sharepoint.co ... pRiybpCO-A?e=klZGf6

Tutorial: https://beelink-my.sharepoint.co ... BlvlllRAZg?e=jxtFZp

jldz · 发表于 2020-09-14 07:34:16

i did a successful burn but the wifi still will not work on this device.

beelink · 发表于 2020-09-14 11:25:18

jldz replied at 2020-09-14 07:34
i did a successful burn but the wifi still will not work on this device.

Please try to contact the seller to replace it for you first. If there is a problem in this process, please contact the email support-box@bee-link.com

jldz · 发表于 2020-09-16 21:38:53

Dealing with geekbuying is the worst i should have ordered from amazon and they would have replaced my box already. A week now and still waiting on customer service to reply

beelink · 发表于 2020-09-17 09:23:02

jldz replied at 2020-09-16 21:38
Dealing with geekbuying is the worst i should have ordered from amazon and they would have replaced ...

Have you contacted the email support-box@bee-link.com, please make it clear that you are from the forum when you contact, this can help you solve the problem faster