View: 5321|Reply: 5

U55 boots straight to BIOS no matter what

[Copy link]

1

Threads

2

Posts

17

Credits

Newbie

Rank: 1

Credits
17
Post time 2020-07-25 04:49:12 | Show all posts |Read mode
Computer is only 6 weeks old.  I turned it off last night.  Turned it on today and it boots straight to BIOS.  No beeps, no error messages, no nothing.  It just goes straight into BIOS.  On power up I will see the BeeLink logo before it goes to BIOS.  If I exit BIOS it just immediately goes right back to with maybe 1/2 second delay.

This is so disappointing.  I love this computer but can't believe it's failed after 6 weeks.  Please help.  Any advice would be appreciated.
Reply

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2020-07-25 10:20:04 | Show all posts
Can U55 read your SSD in BIOS?
Reply Support Not support

Use magic Report

1

Threads

2

Posts

17

Credits

Newbie

Rank: 1

Credits
17
 Author| Post time 2020-07-25 11:04:19 | Show all posts
beelink replied at 2020-07-25 10:20
Can U55 read your SSD in BIOS?

We do not see the SSD listed anywhere in BIOS.  It's not shown under Main, or under Boot.  We only see "Harddisk" listed under Boot Option #1 (no SSD descriptor).
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2020-07-27 09:18:30 | Show all posts
jasonhates2020 replied at 2020-07-25 11:04
We do not see the SSD listed anywhere in BIOS.  It's not shown under Main, or under Boot.  We only ...

Can you try to reinstall the system? The following is the system and installation tutorial
System link:
https://mega.nz/folder/6rACnAaC#NukaiB64P2nhpL3U0FciPQ
tutorials link:
https://mega.nz/file/r6oQQQCB#L- ... Sizp9ri5AOOoT_ypboA
Reply Support Not support

Use magic Report

1

Threads

2

Posts

19

Credits

Newbie

Rank: 1

Credits
19
Post time 2020-10-22 00:12:00 | Show all posts
I have almost the same thing.
at first the pc couldn't find the ssd and kept on looking for booteble media.
Then i put de ssd in another computer and it worked fine.
After putting the ssd back, beelink startet to install windows.
Then it worked fine for 1 week.
Next it started directly in the bios menu, just like the topic starter.
but after about 2 minutes waiting in the bios menu a reset would normally start the beelink.
it looked like the battery was empty, so a replaced the battery, with no effect.
at the moment
after booting it will go directly to the bios or to the cant find boot media and then to the bios.
also the boot setting continuesly changes, probally due to the missing ssd.
the ssd don't show in the NVMe setting, but after a lot of resetting it suddenly apears
when the beelink is powerd, a red led lights up at the SSD

the suggestion to reinstall sound fine, but is impossible as long as the the beelink onley go to the bios or the boot menu

nb
with boot menu i mean:
>>checking media presence...........
>>media present.........
>>start PXE over IPv4.
then after a while
>>start PXE over IPv6.
then after a while again
back to bios

rgrds
Henk
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2021-11-09 17:00:08 | Show all posts
Kevig replied at 2020-10-22 00:12
I have almost the same thing.
at first the pc couldn't find the ssd and kept on looking for booteble ...

Hello Dear.
This problem has been solved by updating BIOS, if you need, you can contact our after-sales email, our after-sales staff will send you the new BIOS file and burn-in guide.
Support-PC@bee-link.com
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list