Beelink T34 does not go into sleep mode

uamihanik · 发表于 2020-07-07 23:21:54

Edited by uamihanik at 2020-07-07 23:23

Hello. Sorry for my English, I use a translator.
Bought MiniPC Beelink T34 8/128. After turning on, while it’s cold, the PC shuts down normally, reboots and goes into sleep mode.
But when it heats up after 10 minutes - when you go into sleep mode or turn off, the monitor turns off, and the computer does not turn off, the fan works and the case is constantly hot, does not respond to keys. It turns off only when the power supply is disconnected from the outlet.
I changed the thermal paste - it did not help. What can be done?

beelink · 发表于 2020-07-08 09:18:19

Did you run any programs or do anything when you overheated?

uamihanik · 发表于 2020-07-09 04:01:08

Only Windows, Google Chrome and Total Commander are installed

beelink · 发表于 2020-07-09 09:08:10

uamihanik replied at 2020-07-09 04:01
Only Windows, Google Chrome and Total Commander are installed

How long have you bought your machine?

uamihanik · 发表于 2020-07-10 01:31:29

beelink replied at 2020-07-09 09:08
How long have you bought your machine?

I bought a miniPC 3 months ago. He stopped turning off 1 month ago.

beelink · 发表于 2020-07-10 09:18:13

uamihanik replied at 2020-07-10 01:31
I bought a miniPC 3 months ago. He stopped turning off 1 month ago.

You can contact this mailbox to explain questions about after sales
link: beelinkservice@bee-link.com