Ethernet could not connect. (Using LAN cable)

Edved · Post time 2020-05-17 22:31:30

Hi All,
Im new to GT King Pro. Please help me.
Facing Ethernet could not connect problem.
Already off wifi in setting,
- change to other router port,
- change cables,
- connect directly to LAN cable (by pass router)
- change router IP and DNS to auto configuration.
- Update device latest software.
Still unable to connect ethernet using LAN cable.
Able to connect using wifi
Please help me.

darkstar · Post time 2020-05-21 00:04:27

Can you try CoreElec ?

Edved · Post time 2020-05-25 09:38:24

Hi darkstar.

Edved · Post time 2020-05-25 09:40:34

I have tried CoreElec. But still unable to connect thru direct lan cable or router. Showed connected when used Wifi. Thanks.

beelink · Post time 2020-05-25 14:06:03

Edved replied at 2020-05-25 09:40
I have tried CoreElec. But still unable to connect thru direct lan cable or router. Showed connecte ...

Helllo，you can try to re-burn the firmware via USB. If the firmware still cannot be used normally after re-burning the firmware, please contact the seller for replacement. There may be a problem with the Ethernet port.