GT1 screen issues

virtue67

I just purchased the GT1 S912 I have screen annoying issues not sure how to resolve this.


1. every so often every the screen goes blank for 2 seconds comes back
2. I have included a screenshot it looks like I have display issue looks like interlace issue.


My box is connected via HDMI.



I have the latest firmware update too still doing the same.

virtue67

Screen shop of display issues

beelink

virtue67 replied at 2018-07-07 15:41
Screen shop of display issues

hello , firiend
Please contact our service email:  beelinkservice@bee-link.com
We will answer your question
best regards

virtue67

beelink replied at 2018-07-08 10:30
hello , firiend
Please contact our service email:  
We will answer your question

This issue is only related to the YouTube app, an older version do not do this as much only now and then.

Not sure why the app will cause this. I am currently playing around with the display setting to see if a setting cause this behavior.

virtue67

virtue67 replied at 2018-07-25 20:35
This issue is only related to the YouTube app, an older version do not do this as much only now an ...

Do anyone know why my YouTube app would cause this behavior?
See screenshot?

An older version like you 1 on the Beelink app store does not seem to do it much just now and then.
I am baffled by this.....

virtue67

Is it just me having this issue???
Is there anything I could do or try to fix this issue, it is very annoying

godisc00l

I have the same issue? and also with Kodi, How do I fix it?

virtue67

godisc00l replied at 2018-08-03 17:09
I have the same issue? and also with Kodi, How do I fix it?

I don't use Kodi, I am glad it is only with YouTube. Beelink please look at this how do we fix this issue, now I know it must be a firmware issue.

virtue67

still not fix after all this time why?