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Code to stop auto rebooting on startup

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Post time 2018-06-14 06:46:43 | Show all posts |Read mode
When I turn my GT1 Ultimate on it boots into main menu the jumps to auto reboot screen all in Chinese except for a few numbers.After a few seconds it reboots to main screen again then goes back to autoreboot where it stays for a few seconds then repeats the same as stated above. Am I supposed to enter a code number when in autoreboot or is this machine defective. No instructions supplied with box other than Basic Operation and Connections Diagram.
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Post time 2018-06-14 13:54:21 | Show all posts
Hi, thank you very much for your feedback
We need more  information
Please send an email to our service email: beelinkservice@bee-link.com

best regards
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Post time 2019-02-03 18:07:59 From the mobile phone | Show all posts
Dear, did you solve this problem?
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