SER 7 doubt about magnetic adapter

chino6kra

Has anyone tried changing the magnetic power adapter for a normal jack?Hello, I am writing in the forum since I have recently had problems with the magnetic power adapter of my ser7,
due to the heating the magnetic connection no longer works well and I had no other option but to connect it via USB C with a
140w charger but at the same time It seems you can't get the most out of your PC. Trying to get a replacement is difficult for me
since I am from Mexico, so it occurred to me to look for the alternative of replacing the magnetic input with a commercial jack.
I don't know if it is possible or what technical aspects are required since my knowledge in electronics is very basic,
but if someone has achieved it I would like to know how they did it.Greetings.

tuiguang6

Hello there,
it seems that your power supply is damaged,pls contact our after-sale address:support-pc@bee-link.com,then we can help you better.

chino6kra

tuiguang6 replied at 2024-11-05 15:25
Hello there,
it seems that your power supply is damaged,pls contact our after-sale address:support-p ...

No thanks, I'm looking for a long-term solution.

tuiguang4

chino6kra replied at 2024-11-06 07:03
No thanks, I'm looking for a long-term solution.

HI， there

We can apply a new power supply for you within warranty .
or you can use USB4 port to power up .