Windows 11 23H2 Update Wipes Out SER 5 BLUETOOTH & WLAN

dcichy

Can anyone tell me where to download the correct driver for my SER5 Pro to reinstall BLUETOOTH and WIRELESS LAN (WiFi) ?


The Window 11 23H2 Update completely wiped out my blue tooth and wifi.  There is no trace of it in device manager, Bluetooth and Devices settings or in the icon tray.

Gone.  I have lost 3 days of my life.  I've tried rolling back the update, going to a prior system restore point, looked at every BIOS setting and tried a half dozen programs to try and figure what hardware make and model is in the SER5 that hosts the BlueTooth and WiFi radios.

Please, Please, Please tell me where I can get the drivers to get this working again.  Thank God for the NIC or my SER5 Pro would be a  brick

tuiguang7

hello, thanks for your letter, pls find the driver below.
Driver:  https://url.bee-link.cn/SzSO
Tutorial:  https://mega.nz/file/mvAS1bQK#xX ... LDUFcxN5WUi6OrYy2js
Hope it helps, Have a nice day!

dcichy

Thanks, but that didn't work.  Can you confirm who makes the M.2 card for Wifi and BT in the SER5 Pro Ryzen model?  The drivers you sent me were also on the Beelink website and they appear to be for MediaTek.  I had read in a number of reviews on the SER5, that its BT/WLAN card was an Intel AX200...

I highlighted the mt***.inf drivers that were in the Driver download link you sent me.

Also, in device manager I do not even see an "Unknown Device" anywhere except the USB area.  So, I tried to Add Legacy Hardware and use the .inf files you sent.  Device Manager give this error when I point to the BT folder in the driver files you sent...

The folder you specified doesn’t contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems.

dcichy

So, as it turns out, after none of these attempts to fix the DRIVER worked, I opened the SER5, removed the M.2 Intel AX200 (it is an Intel module, NOT a MediaTek) and rebooted the SER5 without the card in place.  Then I shut it down, RE-SEATED the Intel AX200 BT/WLAN radio module into the M.2 slot and rebooted the SER5 again.

Viola!  All WLAN and BT functionality is back.  I just needed to reseat the card

tuiguang4

dcichy replied at 2024-10-08 20:42
So, as it turns out, after none of these attempts to fix the DRIVER worked, I opened the SER5, remov ...

Hi there

Good to know .Thanks for your effort.  
Yes, Reseating is one of the solutions.