SER8 Audio very quiet after waking from sleep

dassmith643 · Post time 2024-07-24 12:08:27

When my SER8 wakes from sleep the audio is very quiet. At first I assumed the audio port was not waking up but found that it is just very quiet.

I am using the Realtek audio port pluged into my audio reciever. I have used both the front and back ports on PC.
I have tried deleting and reinstalling the Realtek driver and still not fixed.
The only way I have found to get full audio is to reboot the PC.
I am hoping someone has come across this issue and knows a fix.
Thanks

tuiguang7 · Post time 2024-07-24 14:45:44

hello, thanks for your letter, pls try to update this driver:
https://dr.bee-link.cn/index.php ... iver&response=1 Hope it helps, Have a nice day!

MODOIT · Post time 2024-07-25 11:47:56

Edited by MODOIT at 2024-07-25 16:53

https://forum.bee-link.com/forum.php?mod=viewthread&tid=90403

tuiguang7 · Post time 2024-07-25 14:51:57

MODOIT replied at 2024-07-25 11:47
https://forum.bee-link.com/forum.php?mod=viewthread&tid=90403&extra=

may i know what kind of link is it? could not access to it, thanks

Magister · Post time 2024-07-25 21:10:28

Try to disable Fast Boot from the BIOS, and also disable it in Windows. Those "fast boot" thing do NOT reset nor reconfig devices, this may be why the sound is not working properly.

tuiguang10 · Post time 2024-07-26 14:47:40

Magister replied at 2024-07-25 21:10
Try to disable Fast Boot from the BIOS, and also disable it in Windows. Those "fast boot" thing do N ...

Hello there，

Thanks for your sharing.

Have a nice day!

dassmith643 · Post time 2024-07-27 00:58:44

tuiguang7 replied at 2024-07-24 14:45
hello, thanks for your letter, pls try to update this driver:
https://dr.bee-link.cn/index.php?dir= ...

Thanks for this. It fixed my issue. Installed a slightly older driver.
I did have problems following the installation instructions. I was able to get arround by creating a command window that had administrator rights and ran from there.
Cheers

dassmith643 · Post time 2024-07-27 01:00:08

Magister replied at 2024-07-25 21:10
Try to disable Fast Boot from the BIOS, and also disable it in Windows. Those "fast boot" thing do N ...

Thanks for this tip. Although the older driver seems to be working, I will apply this fix as well.

tuiguang4 · Post time 2024-07-27 15:02:14

dassmith643 replied at 2024-07-27 01:00
Thanks for this tip. Although the older driver seems to be working, I will apply this fix as well ...

Thanks for letting us know .
Glad to help anytime ! have a nice day ~
Many thanks.

Gottria · Post time 2024-07-31 12:23:22

I was having the same issue and this fixed it. But now in sleep mode I get a loud popping noise from the speakers. Scared the hell out of me the 1st time, now I have to power off instead of sleep.