U59 Pro - Reinstall Windows to Return Device

RPSouto · 发表于 2024-05-29 01:19:09

Edited by RPSouto at 2024-05-29 06:25

Hello

I need to return my U59 Pro due problems with the mini PC.
How is the best way to format the system and install Windows? Can you send a Windows 11 Key?

Thank you.

tuiguang11@azw- · 发表于 2024-05-29 16:43:11

Sent to you via private message

brunogts77 · 发表于 2024-07-07 22:15:28

Boa tarde, o meu mini pc esta preso nas atualizações do windows. já tentei de tudo para o recuperar mas sem qualquer solução. O mini pc fica preso num ecrã preto. Preciso de reinstalar o windows, podem me ajudar?

tuiguang11@azw- · 发表于 2024-07-08 16:31:51

brunogts77 replied at 2024-07-07 22:15
Boa tarde, o meu mini pc esta preso nas atualizações do windows. já tentei de tudo para o recuper ...

Please provide the SN code of the machine, we will confirm the model of the machine, and then send you the system files and tutorials, you can try to reinstall the system

ugin82 · 发表于 2024-09-30 23:56:38

Hi! I need reinstall Windows 11, becouse my keyboard, mouse not working.I was tried it some USB and BT devices (keyboard, mouse) . Wold tou send me distr and windows key? sn B51052CF30218

tuiguang11@azw- · 发表于 2024-10-01 21:08:43

ugin82 replied at 2024-09-30 23:56
Hi! I need reinstall Windows 11, becouse my keyboard, mouse not working.I was tried it some USB and ...

Regarding the issue of USB interface not working, you can actually try resetting the system first instead of resetting the system
Pease try to do the reset the PC.

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot -- Advanced Option ---Uninstall updates--uninstall latest quality update--restart the PC
Have a nice day!

shakeador · 发表于 2024-10-09 15:42:35

Hello. I have boughr a new miniPC, so I want to to give mi old U59 Pro to a relative. But first, I need to restore it to its factory state. Is there a procedure for this?

tuiguang11@azw- · 发表于 2024-10-10 17:58:24

shakeador replied at 2024-10-09 15:42
Hello. I have boughr a new miniPC, so I want to to give mi old U59 Pro to a relative. But first, I n ...

I have sent you the tutorial for factory restore via PM, please check it out