I am having issues with the screen turning white/grey. When I looked into the event viewer I see a ton of warnings;
Microsoft-Windows-WHEA-Logger
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
I am thinking possibly the video driver since I already reseated the ram and SSD.
Please send us a picture of the SN on the bottom of the PC, then we will send you the graphic driver for you to install.
Before you install the driver, please go to device manager and uninstall the graphic driver.