SEi8 BIOS update / Turns off randomly

charlescohen · 发表于 2024-04-09 22:18:20

Hi, where can I find BIOS update for my Beelink SEi8V4-G-8256810W64PRO which turns off randomly while being passive state.

The S/N is 8279H1OG80734

shmodler · 发表于 2024-04-10 02:46:51

I have the same issue. I tried using a 5 amp power supply and it hasn't shut down yet. Did you do the BIOS update, and did that fix it?

charlescohen · 发表于 2024-04-10 05:30:08

shmodler replied at 2024-04-10 02:46
I have the same issue. I tried using a 5 amp power supply and it hasn't shut down yet. Did you do th ...

No, I don't find where to download the firmware

Support-03 · 发表于 2024-04-10 10:07:16

Hi there,

Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the main page, we will check if you need to update the BIOS.

Support-03 · 发表于 2024-04-10 10:07:58

shmodler replied at 2024-04-10 02:46
I have the same issue. I tried using a 5 amp power supply and it hasn't shut down yet. Did you do th ...

Hi there,

Please send us a picture of the SN and a picture of the BIOS version.

charlescohen · 发表于 2024-04-14 03:37:06

Attached the Beelink SEi8 Label and BIOS you asked

Support-03 · 发表于 2024-04-15 13:46:40

Hi there,

Your BIOS version is the latest one.
Here are some potential solutions：

①Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc**

②Please take out one RAM and leave the other one in it to test if the RAM is defective or not.** You can also use Memtest software to test the RAM.

④Please change another power supply.

⑤Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost. Go to control panel ---power option---change to High performance--- change plan setting---advanced setting ---processor power management--- change both 100% to 99% , click save.**

⑥Update graphics driver: Please uninstall the graphic driver in the device manager and install the new one. Here is the driver source :

https://mega.nz/file/DjZxBCzb#Dz ... S6IhtMID1VS5jEEQwvM

TryBard · 发表于 2024-06-24 02:59:34

Edited by TryBard at 2024-06-24 03:01

I've 2 SEI8, one of them randomly turning off and i've to wait between 5min to few hours before being able to turn it on.
I've already tried all the proposed solutions, but nothing works...

Support-03 · 发表于 2024-06-24 19:10:22

TryBard replied at 2024-06-24 02:59
I've 2 SEI8, one of them randomly turning off and i've to wait between 5min to few hours before bein ...

Hi there,

Please try to clear CMOS.
Please turn off the PC , unplug the power supply, and press the CMOS button (put the pin in the pinhole and press it ) for about 10 seconds , restart the PC after ten minutes.
Here is the tutorial https://mega.nz/file/XypwTISY#DV ... Z7f7qpKGP2E3nMHW8ms

TryBard · 发表于 2024-06-25 01:15:20

Support-03 replied at 2024-06-24 19:10
Hi there,

Please try to clear CMOS.

Hello,

Thanks for you reply for unfortunatly, it doesn't work.. I Had to wait like 2hours before being able to restart it. I'm still getting random turn off :(