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Hello there,
could you decribe your problem in detail?
Please send us a picture of the SN on the bottom of the PC
① Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
② If updating the BIOS cannot solve the problem, please adjust the fan speed, some item model have the fan control function in the BIOS, such as SER5560,SER5500,SER5600, SER 5700,SER5800.
③ Please adjust the VRAM in the BIOS, sometimes changing the VRAM can also help.
④Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost.
⑤Remove the fan, clean it and apply a very small amount of nonconducting lubricant to the shaft
and reassemble the unit
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