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No signal in monitor after pc sleep

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Post time 2024-01-20 07:43:22 | Show all posts |Read mode
I have ‎EQ12-N100 which I am very happy with, but I have one niggling issue. When it goes to sleep, the tv/monitor will not recognise a signal when it wakes up (tv says no signal on chosen HDMI input) .



Info;
Using a Samsung UE22H5610AK Tv as my monitor
Waking pc by pressing power button on EQ12
Using bluetooth keyboard and mouse


At present, I have to do a hard reset and power up the pc from off, then the tv recognises the signal.


Is there any setting or drivers I can update or change to resolve this?


Thanks for any help.
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Post time 2024-01-22 17:47:40 | Show all posts
Hello, you can follow this tutorial first--https://buildin.ai/lizong/share/ ... c-8389-d2e5d4b94009
Looking forward to your feedback so that we can help you better.
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 Author| Post time 2024-01-23 23:47:12 | Show all posts
Thank you for getting back to me. Unfortunately I have tried all of them with no change.
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Post time 2024-01-24 18:13:00 | Show all posts
Hello, please email us: support-pc@bee-link.com
Our support Team will help you solve the issue.
Have a nice day!
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