SER6 7735 HWiNFO64 temp and clock anomaly

Alex_Karax

HI. Since January 6, under load (Fusion360, Borderlands Pre-Sequel), i have been observing abnormal temperatures, CPU and memory clocks in HWiNFO64. At the same time, the computer works fine, but the rest of the time when browsing or regular loads, indicators are normal (50-60oC, 92oC max, normal CPU clocks). I've been using the computer since August 2023 and there where no such anomalies until January. HWiNFO64 is always on. This is HWINFO64 bug or this indicators are real (yeah, it's sounds weird but i can't ignore this)?

1 (Today)

2

3

4 (6 january)

zbetgg

tuiguang7 replied at 2024-01-19 13:57
hello, have you ever tried to adjust the TDP?

ZBET - Nhà cái cá cược thể thao uy tín hàng đầu châu Mỹ

tuiguang6

Hello there,
maybe your test software has problem,because the machine's temperature can not be so high,you can use other software to test the temperature,such as AIDA64 or CPU-Z .
Hope it can help you!

Alex_Karax

I have pretty close result with AMD Adrenalin edition monitor. One screenshot with HWINFO and other with AMD Adrenalin edition, both will been tooday in one time.

1.13 BIOS, 35W mode, 3GB GPU ram, last version of HWINFO (same results on older versions).

tuiguang7

hello, have you ever tried to adjust the TDP?

Alex_Karax

tuiguang7 replied at 2024-01-19 13:57
hello, have you ever tried to adjust the TDP?

Yes. I was use 35w mode (screenshots in early posts), later use 45w mode, now SER6 work without boost. Average temperatures have dropped, but under some loads (fusion 360, some games, even simple ones) there are still jumps of more than 120°C, frequency limit up to 9.6Ghz-24Ghz, memory clock up to 9.6Ghz-14.4Ghz. At the same time, average temperatures are still quite normal. May be i'm should install newer BIOS (currently 1.13)?

tuiguang6

Hello there,
if you adjusted the TDP,and the temperature is normal,you don't have to update the bios,and your bios is the latest version.
Have a nice day!