GTR7 7840HS

charmstrong · Post time 2023-12-26 07:08:36

Got a new GTR7, and I'm desperately hoping it's not faulty.

Out of the box, there's no WiFi or Bluetooth. I thought it was maybe just the WiFi card but.....

Neither of the Network Interfaces are working, I don't get a link light on either. I'm using a USB-C hub which I had kicking around and that's working fine so it's not the patch lead.

Is there any chance it could be something software/BIOS wise that's maybe causing the issue (I did add a second SSD pretty much immediately)?

Thanks for any pointers.

tuiguang10 · Post time 2023-12-26 15:05:03

Hello there，

You can ask for help by email at support-pc@bee-link.com
We will provide you with a suitable solution.

Have a nice day!

charmstrong · Post time 2023-12-26 17:15:20

tuiguang10 replied at 2023-12-26 15:05
Hello there，

You can ask for help by email at

Hi,

Managed to resolve it myself by resetting the CMOS.

tuiguang13 · Post time 2023-12-26 17:21:04

charmstrong replied at 2023-12-26 17:15
Hi,

Managed to resolve it myself by resetting the CMOS.

Hello there,
Ok.If there is any other problem,pls feel free to contact us.