No Media found! Non 12 Mini S

wmacky

When starting I get a black screen with a "No media found" error, then it goes to bios. I read that I should see the the drive on the bios security page, but it is not there.  Tried to reseat the NVME drive but still no luck

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.

It seems that your SSD is broken, if your machine is still under warranty, we can send you a new SSD.


Here is the Beelink support team email address---Support-PC@bee-link.com
Please email us with belowing information:

1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the purchase record.

It is more convenience for our support team to help you solve this issue through email.

Looking forward to your information.
Have a nice day!

wmacky

Thanks

My unit is unfortunately 1 month out of warranty!!  I have purchased another SSD.  I can not find the windows pro restore files on your site?

I see you posted a link in another thread for the files for a Mini S12   mine is an older Mini S     ( black case).  Will these files still work on a regular  non 12 Mini S?  I'll PM you the photo now-, I will also send a email with a photo.


Thanks  william

tuiguang16

Hello please send us the photo of SN on the bottom of your machine, so that we can send you corresponding system file, thanks.