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Both Beelink Mini S computers died within 2 days

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Post time 2023-11-18 15:30:09 | Show all posts |Read mode
I purchased 2 Mini S computers. They ran fine the first day. On the second day both shutdown in about 15 minutes. The power light works, and the ethernet port flashes, but neither computer makes any attempt to boot. I guess they are both dead?

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Post time 2023-11-20 14:17:58 | Show all posts
Hello there,

Thanks for your letter and sorry for the late reply.
You mean your 2x MINIS shutdown on the second day, right?

You can reset BIOS first------please unplug the power supply and HDMI cable.Please hit the pinhole of "CLR CMOS" with a pin for about 10 seconds.Ten minutes later, plug the power supply and HDMI cable, turn on the PC again. 

If this method can not work, here is our Beelink Support team email address---Support-PC@bee-link.com, please email us with belowing information:

1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the photo of your purchase record.

It is more convenience for us to help you solve this issue through email.

Hope it can help you and have a nice day!
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