Charger GTR7 not working

ngocbach · 发表于 2023-10-25 13:44:36

My charger doesn't work, it doesn't self-suction like usual but separates. I have to insert an object to attach the charger to the computer. I don't know if it's the charger or a part on the computer that's broken. How can I fix

tuiguang13 · 发表于 2023-10-25 17:06:29

Hello there,
Could you pls send us a video about that ,a picture of SN code at the bottom of machine and a picture of purchase record to our emai:Support-PC@bee-link.com?Then we could help you better.
Have a nice day!

ngocbach · 发表于 2023-10-25 17:47:43

tuiguang13 replied at 2023-10-25 17:06
Hello there,
Could you pls send us a video about that ,a picture of SN code at the bottom of machi ...

I have sent it to you. Tks

tuiguang13 · 发表于 2023-10-26 16:16:08

Hello there,
Thanks for letting us know.