SER6 Pro Max no networking on Proxmox 8

omega2k

My SER6 Pro Max 6900HX arrived yesterday but I'm not able to use proxmox (pve) on it.
Version 8 does install and get an IP address, but no connection except localhost.
Version 7 and lower don't install at all (maybe driver problems).

Ubuntu live 22 (USB stick boot) works flawlessly. Networking and everything else. Ubuntu Server same game, no networking! It's curious.

AZYxV

@GingerDog Ty !

I clicked on the first reddit link and found the solution,

if other people have the same problem, just open the grub configuration file (/etc/default/grub) and add and modify the GRUB_CMDLINE_LINUX_DEFAULT line like this:

GRUB_CMDLINE_LINUX_DEFAULT="quiet pcie_port_pm=off pcie_aspm.policy=performance"

AZYxV

Hello, i have a similar problem, when I start proxmox on my SER6 MAX everything goes fine after a few hours it will be disconnected from the ethernet network with this error:

pve-sermax login: [18.904761 18.9048241 igc 0000:02:00.0: 18.904859 1gc 0000:02:00.0: [14] CmpltTO 19.0585391 24.8848541 24-0049081 igc 0000:02:00.0: 24.8849411 igc 0000:02:00.0: [14] CmpltTo 25.004283] Igc 0000:02:00.0: PCIe Bus Error: severity-Uncorrected (Non-Fatal), type=Transaction Layer, (Requester ID) device [8086:15f3] error status/mask=00004000/00000000 genira: Flags mismatch irq 76. 00000000 (enp2s0) vs. 00000000 (enp2s©) igc 0000:02:00.0: PCIe Bus Error: severity=Uncorrected (Non-Fatal), type=Transaction Layer, (Requester ID) device [8086:15f3] error status/mask=00004000/00000000 genira: Flags mismatch ira 76. 00000000 (enp2se) vs. 00000000 (enp2s@)


and here are the errors on my journalctl :

Oct 08 18:30:52 pve-ser6max kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.GPP2.WWAN], AE_NOT_FOUND (20221020/dswl>
Oct 08 18:30:52 pve-ser6max kernel: ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20221020/psobject-220)
Oct 08 18:30:52 pve-ser6max kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.GPP5.RTL8], AE_NOT_FOUND (20221020/dswl>
Oct 08 18:30:52 pve-ser6max kernel: ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20221020/psobject-220)
Oct 08 18:30:52 pve-ser6max kernel: hub 6-0:1.0: config failed, hub doesn't have any ports! (err -19)
Oct 08 18:30:52 pve-ser6max kernel: Bluetooth: hci0: FW download error recovery failed (-19)
Oct 08 18:30:52 pve-ser6max kernel: Bluetooth: hci0: sending frame failed (-19)
Oct 08 18:30:52 pve-ser6max kernel: Bluetooth: hci0: Failed to read MSFT supported features (-19)
Oct 08 18:30:54 pve-ser6max smartd[748]: Device: /dev/nvme1, number of Error Log entries increased from 83 to 84
Oct 08 18:30:55 pve-ser6max kernel: Bluetooth: hci0: Malformed MSFT vendor event: 0x02

tuiguang7

will test it, and then get back to you. thanks

AZYxV

great, thanks.

GingerDog

@AZYxV

From previous experience with this forum, I can't post links ... however if you google for :

I225-V pcie bus error

and choose the first link ( from reddit / buidapc ... ) you'll see someone suggesting it might be a bios/power saving issue, and perhaps adding some flags to the kernel will fix it.

I don't think the journalctl output is relevant. Given it did work with one ubuntu variant, makes me wonder what's changed between the livecd and the install - and that's probably something like the kernel version.

tuiguang7

hello, they said it supports pve8.0-2. have a nice day!

___

I have a Beelink SER 6 Max 7735HS and the builtin Intel nic drops for me as well. I'm running Proxmox VE 8.04. The Beelink is only a month old purchased from Amazon.

I have also followed the advice from Reddit (and others) where they suggest disabling power management using the Grub parameters already mentioned. Verified they were applied after a reboot but the NIC still drops. There's no pattern to when, sometimes an hour after restart, other times days or weeks later.

I checked BIOS for PCIE power management options but I wasn't able to find any. It appears it is a common issue with the Intel I225-V devices.

This is what appears in the syslog/journalctl when the NIC drops:

1. Oct 16 04:31:49 pve kernel: igc 0000:01:00.0 enp1s0: PCIe link lost, device now detached
   
2. Oct 16 04:31:49 pve kernel: ------------[ cut here ]------------
   
3. Oct 16 04:31:49 pve kernel: igc: Failed to read reg 0xc030!
   
4. Oct 16 04:31:49 pve kernel: WARNING: CPU: 1 PID: 24 at drivers/net/ethernet/intel/igc/igc_main.c:6440 igc_rd32+0xa4/0xc0 [igc]
   
5. Oct 16 04:31:49 pve kernel: Modules linked in: tcp_diag inet_diag ebtable_filter ebtables ip_set ip6table_raw iptable_raw ip6table_filter ip6_tables iptable_filter bpfilter nf_tables bonding tls softdog sunrpc nfnetlink_log nfnetlink binfmt_misc amdgpu snd_soc_dmic snd_soc_acp6x_mach snd_acp6x_pdm_dma snd_sof_amd_rembrandt snd_sof_amd_renoir intel_rapl_msr snd_sof_amd_acp intel_rapl_common snd_sof_pci snd_sof_xtensa_dsp edac_mce_amd snd_hda_codec_realtek iwlmvm snd_sof snd_hda_codec_generic iommu_v2 snd_sof_utils drm_buddy kvm_amd gpu_sched ledtrig_audio snd_soc_core drm_ttm_helper snd_hda_codec_hdmi mac80211 snd_compress ttm ac97_bus snd_hda_intel snd_pcm_dmaengine kvm snd_pci_ps snd_intel_dspcfg btusb snd_rpl_pci_acp6x drm_display_helper snd_intel_sdw_acpi btrtl snd_acp_pci libarc4 btbcm irqbypass snd_pci_acp6x cec snd_hda_codec crct10dif_pclmul btintel btmtk polyval_clmulni snd_hda_core snd_pci_acp5x polyval_generic rc_core ghash_clmulni_intel snd_hwdep bluetooth drm_kms_helper snd_rn_pci_acp3x
   
6. Oct 16 04:31:49 pve kernel: input_leds iwlwifi snd_pcm i2c_algo_bit sha512_ssse3 snd_acp_config syscopyarea aesni_intel snd_timer snd_soc_acpi sysfillrect ecdh_generic crypto_simd snd cryptd cfg80211 rapl wmi_bmof pcspkr ecc k10temp sysimgblt snd_pci_acp3x ccp soundcore amd_pmc acpi_tad serio_raw mac_hid zfs(PO) zunicode(PO) zzstd(O) zlua(O) zavl(PO) icp(PO) zcommon(PO) znvpair(PO) spl(O) vhost_net vhost vhost_iotlb tap drm efi_pstore dmi_sysfs ip_tables x_tables autofs4 btrfs blake2b_generic xor raid6_pq simplefb hid_sensor_hub hid_generic dm_thin_pool dm_persistent_data dm_bio_prison dm_bufio libcrc32c xhci_pci xhci_pci_renesas nvme crc32_pclmul thunderbolt xhci_hcd nvme_core amd_sfh i2c_piix4 igc nvme_common video wmi i2c_hid_acpi i2c_hid hid
   
7. Oct 16 04:31:49 pve kernel: CPU: 1 PID: 24 Comm: kworker/1:0 Tainted: P O 6.2.16-15-pve #1
   
8. Oct 16 04:31:49 pve kernel: Hardware name: AZW SER/SER, BIOS SER6proMax_P5C8V20 08/15/2023
   
9. Oct 16 04:31:49 pve kernel: Workqueue: events igc_watchdog_task [igc]
   
10. Oct 16 04:31:49 pve kernel: RIP: 0010:igc_rd32+0xa4/0xc0 [igc]
    
11. Oct 16 04:31:49 pve kernel: Code: c7 c6 20 65 3f c0 e8 3b e1 96 d6 48 8b bb 28 ff ff ff e8 4f 99 4c d6 84 c0 74 b4 44 89 e6 48 c7 c7 48 65 3f c0 e8 7c 4e d0 d5 <0f> 0b eb a1 b8 ff ff ff ff 31 d2 31 f6 31 ff e9 f8 51 cb d6 0f 1f
    
12. Oct 16 04:31:49 pve kernel: RSP: 0018:ffff9d2b40247db8 EFLAGS: 00010246
    
13. Oct 16 04:31:49 pve kernel: RAX: 0000000000000000 RBX: ffff8fb40c1bac60 RCX: 0000000000000000
    
14. Oct 16 04:31:49 pve kernel: RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000
    
15. Oct 16 04:31:49 pve kernel: RBP: ffff9d2b40247dd0 R08: 0000000000000000 R09: 0000000000000000
    
16. Oct 16 04:31:49 pve kernel: R10: 0000000000000000 R11: 0000000000000000 R12: 000000000000c030
    
17. Oct 16 04:31:49 pve kernel: R13: ffff8fb40c1ba000 R14: 0000000000000000 R15: ffff8fb400e19d80
    
18. Oct 16 04:31:49 pve kernel: FS: 0000000000000000(0000) GS:ffff8fbb39c40000(0000) knlGS:0000000000000000
    
19. Oct 16 04:31:49 pve kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
    
20. Oct 16 04:31:49 pve kernel: CR2: 00007fad17bd0420 CR3: 0000000054010000 CR4: 0000000000750ee0
    
21. Oct 16 04:31:49 pve kernel: PKRU: 55555554
    
22. Oct 16 04:31:49 pve kernel: Call Trace:
    
23. Oct 16 04:31:49 pve kernel: <TASK>
    
24. Oct 16 04:31:49 pve kernel: ? show_regs+0x6d/0x80
    
25. Oct 16 04:31:49 pve kernel: ? __warn+0x89/0x160
    
26. Oct 16 04:31:49 pve kernel: ? igc_rd32+0xa4/0xc0 [igc]
    
27. Oct 16 04:31:49 pve kernel: ? report_bug+0x17e/0x1b0
    
28. Oct 16 04:31:49 pve kernel: ? handle_bug+0x46/0x90
    
29. Oct 16 04:31:49 pve kernel: ? exc_invalid_op+0x18/0x80
    
30. Oct 16 04:31:49 pve kernel: ? asm_exc_invalid_op+0x1b/0x20
    
31. Oct 16 04:31:49 pve kernel: ? igc_rd32+0xa4/0xc0 [igc]
    
32. Oct 16 04:31:49 pve kernel: ? igc_rd32+0xa4/0xc0 [igc]
    
33. Oct 16 04:31:49 pve kernel: igc_update_stats+0xa5/0x750 [igc]
    
34. Oct 16 04:31:49 pve kernel: igc_watchdog_task+0xf7/0x570 [igc]
    
35. Oct 16 04:31:49 pve kernel: process_one_work+0x225/0x430
    
36. Oct 16 04:31:49 pve kernel: worker_thread+0x50/0x3e0
    
37. Oct 16 04:31:49 pve kernel: ? __pfx_worker_thread+0x10/0x10
    
38. Oct 16 04:31:49 pve kernel: kthread+0xe9/0x110
    
39. Oct 16 04:31:49 pve kernel: ? __pfx_kthread+0x10/0x10
    
40. Oct 16 04:31:49 pve kernel: ret_from_fork+0x2c/0x50
    
41. Oct 16 04:31:49 pve kernel: </TASK>
    
42. Oct 16 04:31:49 pve kernel: ---[ end trace 0000000000000000 ]---

Copy the Code

If you Google " igc: Failed to read reg 0xc030", you'll get many others with similar experiences.

Intel hardware is revision 3:

1. 01:00.0 Ethernet controller: Intel Corporation Ethernet Controller I225-V (rev 03)

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In the end, I couldn't trust the onboard Intel Nic so I purchased a usbc 2.5GB ethernet adapter (with a common realtek chip) and it's been perfectly fine.

I originally had the Realtek and Intel nics in a bond but latencies and IO waits went high before the Intel was about to bomb out so now the Intel is disabled completely.