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Hi, please email us, here is our email address-----support-pc@bee-link.com
Please send us email with belowing information:
1. please tell us your problem again
2. please send us the photo of SN on the bottom of your pc
3. Could you please send us a picture about bios version on the bios main page?
This is the tutorial: https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ
Then we can see if there is a updated bios file to solve this problem.
Looking forward to you email.
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