U59 won't boot

Ruslannnn

Hi, my U59 PC won't boot.

After 1-2 second after boot, Beelink logo images distorted, and it wont boot.
I tried to boot up recovery, still have a same problem.
You can see it in attached file.
What can I do? Thank you.

tuiguang11@azw-

Sorry for the trouble.
Could you please send us a picture of SN on the bottom of the PC and a picture of purchase record ?
Please press delete key to go to BIOS to see if it recognizes SSD. If it doesn’t recognize SSD, maybe SSD was broken or loose, please take out the SSD and RAM and plug them back properly. You can also change another SSD to check if it is the problem of SSD.  
Could you please send us these two pictures? (The method of entering the BIOS is to press delete all the time at the boot interface)
1. BIOS save&exit page
2. SATA And RST Configuration in BIOS chipest (path: Chipset→PCH-IO Configuration→SATA And RST Configuration)
Looking forward to your reply.

Ruslannnn

Hello, this is BIOS settings

Ruslannnn

This is PC Info


Purchase info

tuiguang11@azw-

Ruslannnn replied at 2023-07-18 20:55
This is PC Info

Please try reinstalling the system. The system files and tutorials have been sent to you by DM. Please check

Ruslannnn

tuiguang11@azw- replied at 2023-07-20 11:30
Please try reinstalling the system. The system files and tutorials have been sent to you by DM. Pl ...

I prepared an USB disk, but have a some doubts - will this USB disk erase all my data? Because I have some programs I buyed, and installed to this PC. And I don't want to buy these programs again. Or can I choose to NOT ERASE all data?

tuiguang11@azw-

Ruslannnn replied at 2023-07-26 14:02
I prepared an USB disk, but have a some doubts - will this USB disk erase all my data? Because I h ...

Resetting the system does need to clear the data, you can backup the data first, here is the tutorial: https://www.youtube.com/watch?v=-HgF0Ezy9Zc

Ruslannnn

tuiguang11@azw- replied at 2023-07-26 16:09
Resetting the system does need to clear the data, you can backup the data first, here is the tutor ...

I didn't want to disassemble PC and get SSD to copy because of warranty(have I a some warranty?)
And dont have M2 adapter.
No EaseUs partition tool.
I just have an Acronis true image bootable USB, tried to boot from ACronis, and got same problem.
Should I disassemble this PC to get SSD?

tuiguang11@azw-

You can follow this tutorial to remove the SSD:https://mega.nz/file/HrYVDBJZ#1i ... 5AYjewAoHMPdUI0hpMI

tuiguang11@azw-

Ruslannnn replied at 2023-07-26 19:22
I didn't want to disassemble PC and get SSD to copy because of warranty(have I a some warranty?)
An ...

You can follow this tutorial to remove the SSD:https://mega.nz/file/HrYVDBJZ#1i ... 5AYjewAoHMPdUI0hpMI