ser5 not powering on

92kickass

Hello, my ser5 mini pc not powering it was on and went off by itself and the blue light on the power adapter is blinking when I take the power source out of the mini pc the light becomes solid blue. when i plug back in the mini pc and start to blinks again. please any help

tuiguang7

Hello there,
From what you said, there might be something wrong with the power adapter, how about you try to test it with other power adapter firstly? thanks.

92kickass

tuiguang7 replied at 2023-07-12 16:29
Hello there,
From what you said, there might be something wrong with the power adapter, how about yo ...

what other power adapter i can try

tuiguang7

Hello there,
May I know do you have any 19v 3a 5.5*2.5 great power adapter, if yes, you could try with that.
And you could try the things below.
1. Please unplug the power supply and HDMI cable. Please try to hit the hole of "CLR CMOS" with a needle or a pin for about 5-10 seconds.A few minutes later, plug the power supply and HDMI cable, turn on the PC again.
2. There might be something wrong with the hard ware components.Please take out the SSD and RAM and then put them back , make sure they are installed properly.Also please clean the gold finger with a rubber.  If it still doesn’t work, please try to replace SSD and RAM  to test if they work.
3.And  pls try to take out one ram out, and then just leave one in the box to see if that machine could work, and the same way to test the other one , to see if that is ram issue.
Thanks, have a nice day!