Question about U59 Pro BIOS

Esidemoken

Could someone point me to where in the BIOS and I can verify if the SSD is being detected and how it is noticed?

Support-03

Hello there,
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. On Save&Exit page, please check if you can see the SSD information there.

Esidemoken

Support-03 replied at 2023-05-25 21:53
Hello there,
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. On Save& ...

I know that, i ask in wich part of the BIOS i can see that

Esidemoken

My bad i don't see all the response

Support-03

Esidemoken replied at 2023-05-26 04:17
My bad i don't see all the response

Hello there,

Do you have any problem with your PC ?
Please explain the problem, so that we can better help you.

Gaditonecy

Support-03 replied at 2023-05-26 21:15
Hello there,

Do you have any problem with your PC ?

I am having this problem as well.

Nothing is listed on the "Save & Exit" screen.

I have tried with the included SSD as well as a new one I bought.

Support-03

Gaditonecy replied at 2023-07-02 15:53
I am having this problem as well.

Nothing is listed on the "Save & Exit" screen.

Hello there,

So the problem should be the SSD.
Please send  your purchase record and a picture of SN to support-pc<support-pc@bee-link.com, we can send you an SSD replacement.

Gaditonecy

Support-03 replied at 2023-07-03 20:36
Hello there,

So the problem should be the SSD.

Thank you, but I found out the problem was on my end.  I was using an unsupported SSD (NVME).  When using the SSD supplied by you guys, I saw it in the BIOS.  No need to send a new SSD

Support-03

Gaditonecy replied at 2023-07-03 21:05
Thank you, but I found out the problem was on my end.  I was using an unsupported SSD (NVME).  Whe ...

OK. It is true that the U59 only supports SATA SSD.