U59 system files for reinstall

ljlfsw

My U59 has started freezing and getting stuck in Aptio Setup screens. I want to reinstall windows and reset to factory settings, can you please send me (or link me to) the correct system files. Thank you.

Support-03

Hello there,

① Please try to reset the PC.  Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset


②Here is the file https://mega.nz/file/Py5ghRxK#WG ... 5jHxJdgD5CMzE2uSU2A
Here is the tutorial https://beelink.oss-cn-hongkong. ... ystem%20Tutoria.pdf

③ If the problem persists, the problem might be the hard drive.  We can send you an SSD replacement under warranty.
Please contact our support team at
support-pc<support-pc@bee-link.com>