hello i have a SEI12 i5-1235u

fabianrangel

my problem is when i want to restore the system and is always stuck at 41% or 42% what else i can do if i dont want to lose the digital activation?

Support-03

Hello there,
Here are possible resolutions:
① Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset

② If the problem persists, please reinstall the system. If you need a product key, please let us know.

fabianrangel

well thanks for ur time to anwer me but i tried to do all that but at soome point recover after download  or use local device start showing error and cant do antything i did the last think install win 11 and download the drivers and now run the mini pc better