Bug Report, 2TB External Hard Drive Bug GT-King

bcomegys · Post time 2023-04-23 21:08:35

Hi,
I have a both a GT-King and GT-King Pro. When I plug my USB external HD to my GT-King when it boots the WIFI does not connect consistently. I have to disconnect it and plug it in after booting for the WIFI to connect, then it will also mount the USD HD when I plug in the USB drive.
On the GT-King Pro, I can leave the USB Drive plugged in all the time and it work perfectly.
It takes MUCH longer for the GT-King to boot, when the drive is plugged in compared to the GT-King Pro
Could we correct this please?
Thanks

Support-03 · Post time 2023-04-24 10:17:16

Hello there,

Sorry for the trouble.
Could you please send us a picture of the SN on the bottom of GT KING ?

bcomegys · Post time 2023-04-27 16:08:01

Thank You for your prompt response!

2023-04-27 11_04_06-GT-King.jpg ‎- Photos.png

bcomegys · Post time 2023-05-05 19:21:39

Sorry, I should have included this upfront.
Unit reports latest firmware, 20201223-1632
Drive is Crucial X6 2TB Portable SSD
Space used 1.22TB, Folders 388, Files 4475