GK350 No Media Present can't boot

GED · Post time 2023-03-13 08:33:44

GK350 - computer froze - window pop up error on Kernel failure ( sorry didn't cop down the code)

Power off - Power on - No Media Present

Utility screen popped up - Set to default - save and exit

No media Present.

Is this box done? I don't have time to fix stuff. Can I just send it back?

Support-03 · Post time 2023-03-13 17:31:50

Hello,
Pls contact our email.

GED · Post time 2023-03-14 02:01:03

I sent an email to Support-PC@bee-link.com 16 hours ago, nothing heard yet.

Zacky · Post time 2023-04-03 06:37:16

I'm having the exact same problem. Any response from them?

Support-03 · Post time 2023-04-23 16:13:47

Hello there,

Please try to reinstall the system. If it doesn't work, the problem would probably be the SSD.
You can contact us for an SSD replacement under warranty.