U59 with 5095 boot error

KCrouse95630 · 发表于 2023-02-27 06:02:12

Last July I purchased a U59 Mini PC (N5095) 8GB DDR4+256GB M2 SATA SSD through Amazon. I've had it running continously ever since as the dedicated computer for a data service. It ran fine until today

For some reason it quit working today. During the bootup cycle it flashed a message indicating "No Media Presence" and then opened a screen captioned "Apt io Setup - AMI" ... then opened a screen has several options (Main, Advanced, Chipset, Security, Boot, Save & Exit). I tried a few things but could not get it to reboot as usual.

Any suggestions?

Thanks in advance.

PeterH · 发表于 2023-02-27 08:14:51

If you open the bios, do you see your ssd? To me it seems that there is something wrong with the ssd or the windows on the ssd

Support-03 · 发表于 2023-02-27 18:53:41

Hello ,
Pls contact our email.

KCrouse95630 · 发表于 2023-03-18 02:20:20

Support-03 replied at 2023-02-27 18:53
Hello ,
Pls contact our email.

Thank you. E-mail sent on 17 March @ approx 11:20 a.m. (PDT)