SER6 6800 Wifi stopped working 3 days old

berryklack

Hello,
Just purchased SER6 Ryzen 7 6800H.  Wifi was working fine initially (Intel Wi-Fi 6 AX200).  After Win11 update it stopped working.
I have updated the wifi driver to 22.190.04 dated 11/23/2022.
I have disabled/enabled
I have uninstalled/installed
Information in wifi card events section: Device PCI\VEN_8086&DEV_2723&SUBSYS_00848086&REV_1A\4&1f328c3&0&0012 requires further installation.


Do you have any other possible solutions? Thank you

berryklack

Well crap.  I left it alone for a couple hours, come back and it's froze again.  Power off/power on, it boots up fine but no wifi.

I left a review on Amazon, and will be requesting a return through Amazon.  I wanted to like this pc, but if it doesn't work and Beelink won't respond to emails or forum help requests I have no choice but to send it back.

tokenquest

Goto intel.com - under support - download Intel® Driver & Support Assistant - install - restart - click on wrench icon in system tray - check for updates - update if needed - under Intel® Wi-Fi 6 AX200 160MHz - what is the status? - is the device working properly - is it installed? If not, update the driver.

berryklack

tokenquest replied at 2023-02-18 10:46
Goto intel.com - under support - download Intel® Driver & Support Assistant - install - restart - c ...

thanks for the response.
read above, driver updated.  

tokenquest

The only other thing I can think of is to perform a network reset. Go into your windows settings - Network & internet - Advanced network settings - click Network reset.

berryklack

Yes, thanks, I had tried that also, failed to mention in my initial post.
Beginning to think it could be a heat issue.  I had the pc powered off yesterday while assembling my new stand-up desk. When I powered up the wifi worked but shut off after 7 minutes.  I powered it off before bed last night, this morning I turned it on and it worked perfectly and did so for about 4 hours before shutting off.

berryklack

I wouldn't mind hearing from Beelink support about what this means:

Device PCI\VEN_8086&DEV_2723&SUBSYS_00848086&REV_1A\4&1f328c3&0&0012 requires further installation.

berryklack

I've about had it with this pc.  Wifi drops out randomly, sometimes will reconnect right away, sometimes not.  Also system seems to lock up under load, by which I mean multiple apps open, video playing etc.  This pc is advertised as a gaming pc. I do not play any games at all, and I can't imagine it would hold up for any length of time if I did.

I am not connecting to wifi6 router, it is just google mesh router at 5 Ghz band.
I have not had any issues with any other device connecting to it, only this one.

Another note. I have seen several posts from others complaining about fan noise.  I never hear any noise from this one. I did hear the fan spin up on initial turn on fresh out of the box, since then nothing.  

berryklack

It now will not connect at all on wifi.  I try connecting to the google router and to the AT&T router and it will not pull an ip on either one.
I moved a google mesh node to within 4 inches of the pc and I get nothing.
Also no longer believe it to be a heat related issue, I power down overnight and in the morning it still doesn't connect.

berryklack

Still searching

berryklack

another pic