u59 stuck after logo too

Bodarphone · 发表于 2022-11-12 04:44:43

hello, I worked for 1 month and now it does not turn on.
I was just working in the browser, I saw a blue screen with inscriptions and immediately the computer rebooted.
PC stuck after beelink logo
Very bad, help!

Support-03 · 发表于 2022-11-12 12:50:08

Hello there,
Sorry for the trouble.
Please press delete key to go to BIOS to see if it recognizes SSD. If it doesn’t recognize SSD, maybe SSD was broken or loose, please take out the SSD and RAM and plug them back properly. You can also change another SSD to check if it is the problem of SSD.
Please also try to clean the gold finger with a rubber. Here is the tutorial https://www.youtube.com/watch?v=hEd_7nmWVOk
2.Please unplug the power supply and HDMI cable. Please try to hit the hole of "CLR CMOS" with a needle or a pin for about 5-10 seconds.Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.

3.If SSD can be recognized, please turn off the PC and power,press the CLR CMOS key to to reset the BIOS ,then turn on the PC after ten minutes.

Bodarphone · 发表于 2022-11-12 14:22:16

hello, there are no changes after your recommendations. the computer freezes on this screen for the tenth time, when pressing the Delete button there are no changes, I turned off the SSd and turned on the computer, the BIOS was loaded. when I connected the SSD back, I had a black screen with a logo and a hang

Bodarphone · 发表于 2022-11-18 00:29:02

Pls answer me