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Post time 2022-11-10 22:53:49 | Show all posts |Read mode
Had this running for about two week.  I have not installed any apps other than brave browser.  I have been using this as a media hub for home network.  I went to access files on the network and the pc wasn't available.  The pc will not boot into windows.  I have tried to go into safe mode.  When I goto reset pc I get an error message of "there was a problem reseeting your pc.  No changes were made".  Startup repair gives me couldn't repair.  System restore will show my 2 previous restore points and will let me highlight either of them but not check the box for "next" to continue.  From the best I can tell I need to do a bootable usb to get past these issues.  How do I get a copy of my a recovery usb or file I can put to usb to perform this?

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Post time 2022-11-11 17:26:50 | Show all posts
Hello,
pls try to reinstall the system.
Could you send a picture of SN at the bottom of the machine?
So that I can send you the file.
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 Author| Post time 2022-11-11 23:34:18 | Show all posts
Support-03 replied at 2022-11-11 17:26
Hello,
pls try to reinstall the system.
Could you send a picture of SN at the bottom of the machine? ...

I have sent the make model and serial to your customer service email.  Let me know if you find it.
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